You may be able to adjust your order before it has been shipped by calling our customer service number on 1-855-308-6282 as soon as possible but once it has been shipped we are unable to make any changes. We are open 7 days a week, 7am – 11pm EST. It is not possible to cancel orders through our website.
If it is too late to cancel your order, you can return any unwanted items for FREE using our SmartLabel™ found in the parcel on the packing slip. Simply attach the SmartLabel™ found on the packing slip to the front of your parcel and either drop it in a mailbox, give it to your postal carrier or drop it off at the Post Office. For more information on returns, see our returns policy here.