JD Williams (US)
Do I need to register with you to place an order?
Do I need to provide my email address?
Is it safe to order online?
Placing your order
I have found an item I like in the catalog, how can I find it online?
Do you have a sizing guide?
I have a promotional code, how do I use it?
How do I know if my order went through?
I want to know more about an item; E.G. sizing, color, length and more. Where can I find this information?
Cancellations & Amendments
How do I cancel an order?
What should I do I've forgotten to use my promotional code?
Can I amend my order with you after I have placed it?
Receiving your parcel
My order hasn't arrived, could you tell me where it is?
What can I do if something is wrong with my order?
Why can't I find an item that was advertised?