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  1. JD Williams (US)
  2. Orders

Orders

Getting started

  • Do I need to register with you to place an order?
  • Do I need to provide my email address?
  • Is it safe to order online?

Placing your order

  • I have found an item I like in the catalog, how can I find it online?
  • Do you have a sizing guide?
  • I have a promotional code, how do I use it?
  • How do I know if my order went through?
  • I want to know more about an item; E.G. sizing, color, length and more. Where can I find this information?

Cancellations & Amendments

  • How do I cancel an order?
  • What should I do I've forgotten to use my promotional code?
  • Can I amend my order with you after I have placed it?

Receiving your parcel

  • My order hasn't arrived, could you tell me where it is?
  • What can I do if something is wrong with my order?

Website issues

  • Why can't I find an item that was advertised?
JD Williams USA Customer Service Hub.
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